We are Dove Casino, an online casino for players based in the UK. Explore our online slots and live dealer casino games, our welcome offer and the way payments and accounts work with us.
Our slots include Starburst, Book of Dead, Big Bass Bonanza, Gates of Olympus, Sweet Bonanza, Gonzo's Quest, Rainbow Riches, Fishin Frenzy, Immortal Romance, Eye of Horus and Chilli Heat. Our game providers include NetEnt, Microgaming and Playtech.
Our Slingo section features Slingo Starburst and Slingo Deal or No Deal. In our Jackpots section you will find fixed and progressive jackpot slots, including Fluffy Favourites Jackpot and Jackpot Raiders.
Browse our Hot Slots, Gone Fishing, Irish Favourites and Megaways sections. Our slot selection covers Megaways, Slingo, Cluster Pays and Link&Win mechanics, along with retro fruit machine-themed slots.
Our casino games include Classic Blackjack, Caribbean Poker and Jacks or Better. You can also play instant games such as Plinko Go, Mines and Hi-Lo, and Deal or No Deal Bingo is listed in our bingo category.
Our live casino features real dealers live-streamed to your device and real-time interaction with dealers and players. Play blackjack, roulette or baccarat, with Live Playtech Roulette, Live Blackjack 1 and Live Adventures Beyond Wonderland among our listed games. You need funds in your account to play.
Our welcome offer is for new players aged 18+ making their first deposit of £10 or more. You can claim a 50% deposit match bonus up to £100, awarded in Bonus Funds, with 10x bonus wagering and conversion to real funds limited to lifetime deposits up to £250. Full terms apply.
Bonus wagers can only be placed on our list of eligible games, which includes Starburst, Gonzo's Quest, Eye of Horus, Fishin Frenzy, Fluffy Favourites and Gates of Olympus. Our bonus wagering excludes Blackjack and Roulette of all variants, other casino-style games and progressive jackpot slots from contribution. Bonus-money wagering is unavailable on progressive jackpot slots, bingo, table games and live casino games. The progressive-slot restriction includes Fluffy Favourites Jackpot and Fluffy Too Jackpot.
For an account that has not made a deposit, the maximum bonus conversion after wagering is £50. We permanently remove any remaining bonus balance after the permitted conversion.
The welcome offer requires no code, and there is no expiry of the offer. You can permanently opt out of bonuses by contacting our customer support team. For other promotional offers, the minimum deposit requirement is £10 unless the promotional communication states otherwise. Codes sent in a communication expire at 23:59 on their send day unless that communication states otherwise.
We use Real funds before bonus funds. We draw on your bonus balance only when you have insufficient real money for a wager. Winnings go to the balance that funded the wager, mixed-funded winnings follow the same proportions as the stake, and winnings funded by bonus money accumulate in the bonus balance.
These rules apply to all our bonus funds unless a promotion's own terms say otherwise. You must wager 10x the amount of bonus won plus any remaining wagering requirement before cashing out. Only bonus wagers contribute, and real-money wagers do not. You can track your remaining wagering requirement on our withdrawal page. Our operator may change game-contribution exclusions or bonus wagering requirements, but such changes do not affect existing bonuses or offers already offered to you or claimed.
Withdrawing before completing wagering means you forfeit all remaining bonus funds and outstanding promotions. Your real-money balance remains withdrawable subject to our banking policy. Bonus funds cannot be withdrawn directly. You will not receive a promotion while you have a pending withdrawal, and that withheld promotion will not be made available once your withdrawal has been processed.
Closing our claim promotion pop-up means the promotion will not be made available or be re-credited. Quick deposit and In-Game deposits do not automatically receive promotional offers. If you were eligible for an offer but deposited this way, contact our customer support team to claim it. On-site inbox offers apply only to the intended account.
Winnings from these rewards are paid as bonus and follow our standard 10x wagering and conversion rules.
Our Daily Wheel is available to registered players once per day for a 24-hour daily period and resets at 00:00. It can award Free Spins without a deposit, but a prize is not guaranteed. Free Spins are restricted to specified games, listed for this offer as Jungle Jim and the Lost Sphinx, Gold Blitz Ultimate, Eye of Horus or Gold Factory. Our operator may change those games at its discretion.
Unclaimed Daily Wheel spins expire at 23:59 and cannot be claimed later. You can track claimed awards in Free Spins. Awarded but unused Free Spin winnings expire 7 days after award, and promotional prizes must be claimed within 7 days. Leaving when prompted to claim Free Spins forfeits them without another claim opportunity.
Frozen, self-excluded, closed or take-a-break accounts cannot play Daily Wheel. Participation is for entertainment at your discretion and subject to our service terms and the promotion's rules. Fraud or manipulation causes immediate disqualification and possible account suspension. Our operator may modify or cancel the promotion without prior notice and interpret and enforce its rules.
Deposit £20 or more and enter code PRO to spin our Mega Reel for a chance to win 50–500 Free Spins on selected slots including Starburst, Irish Pot Luck, Fluffy Favourites and Chilli Heat. Winning a prize is not guaranteed.
A Mega Reel with winning prizes of 50+ Free Spins is automatically credited on a deposit of £20 or more only if no other offer is available in your on-site inbox and you have no pending withdrawal. The promotional code is valid once weekly, Monday–Sunday. The Mega Reel is for funded players once per 7 days.
A deposit of £100 or more gives you a chance to unlock the Turbo Reel, and awarding is random. Its winning segments award 50 or 500 Free Spins.
These rules apply to our reel games. Free Spins from the Mega Reel can only be played on specific games chosen by our operator. Quick deposit does not receive the Mega Reel, and closing its pop-up prevents availability or re-credit until the next claim. Free Spin winnings are subject to a maximum set by our operator regardless of displayed accumulated winnings. Reaching a maximum-win amount can prevent you from playing all spins displayed as remaining.
For Turbo Reel wagering, Blackjack and Roulette of all variants, other casino-style games, Hi Lo games, Video Poker, Keno and progressive jackpot slots do not contribute towards fulfilling the requirement.
With HTML5 technology, you can access our casino through your mobile browser and play most of our slots and casino games directly on your phone or tablet.
Our deposits and withdrawals use GBP only. Every payment method must belong to and be in the registered account holder's name, and you may add up to 3 payment cards.
We accept these deposit methods.
Our minimum deposit in any one transaction is £10. Pay by Mobile deposits incur a £2.50 transaction fee. If you have a contract, the deposit is added to your next monthly phone bill. On pay-as-you-go, it is deducted from your available credit. You can select PayPal while creating your account or later in account settings.
We require identification for your first withdrawal. If you have not already submitted your documents, we ask for them when you make your withdrawal. This typically includes a valid driving licence or passport and a utility bill dated within the last 3 months. We may request further payment-method evidence or certified or notarized ID. If we request evidence of a registered card, cover the middle 8 digits of its long number.
Withdrawals remain pending while ID documents are reviewed and verified. We reject documents submitted in the wrong category. If submitted ID documents are rejected, pending withdrawals return to your balance within 48 hours. Once all applicable ID documents have been verified, we process pending withdrawals within 24 hours. Payments then follow the normal banking cycle after the pending period, with funds expected to take 1–5 working days to be processed to your bank account.
Withdrawals cannot be sent to Pay by Mobile. We can pay a withdrawal to a card registered on your account, and funds can move between your casino account and PayPal wallet. You can withdraw your full Real Money balance in a single transaction, subject to any necessary additional due-diligence, account-activity and verification checks. These additional checks may cause a short delay in your withdrawal being processed.
For a mobile request, log into your account and open My Account from the top-right menu. Choose cashier beneath Your Trophies, select Make a withdrawal, then choose an amount or enter another amount.
In My Account, open Account Details to find Verification Status, which lists your required documents and their status. ID verification uses a clear photo and selfie. On desktop, a QR route lets you continue with your mobile. Address verification can connect to your utility provider. If that route is unavailable, you can upload a photo or PDF manually. Upload clear JPG, PNG or PDF files in the correct category with all 4 corners visible. Manually uploaded documents can take up to 3 working days to review. Email us about that review only after this period.
Our source of funds checks validate the source and value of funds you use to play. They are separate from standard ID verification and form part of ongoing know-your-customer and enhanced due-diligence checks at deposit thresholds. We may request bank statements, payslips or other affordability evidence. Without sufficient documentation, we may restrict gameplay and cannot accept deposits or pay winnings. We can review your account status again when you provide the requested information.
You can apply our responsible gambling tools yourself 24/7 without contacting support through our responsible gambling page. These include deposit limits, Take a Break and self-exclusion. Applying safer gambling tools does not affect your balance or ability to be verified.
You can set, review or reduce a financial limit at any time. Gross deposit limits for GB restrict total deposits during the selected period. Withdrawals do not restore that allowance. Net deposit limits subtract eligible withdrawals from deposits in the same period and may therefore restore some deposit allowance.
Our daily financial limits cover 00:00–23:59 GMT. Weekly limits run from Monday 00:00 to Sunday 23:59 GMT, while monthly limits cover the first through final calendar day. Each resets at the next applicable period, and unused allowance does not carry forward.
Reducing a limit takes effect immediately. Increasing or removing one requires a 24-hour cooling-off period, followed by login and reconfirmation. Otherwise the existing limit remains. The most restrictive limit applies across types and periods. Limits extend to current and future accounts we identify as yours on participating Jumpman Gaming-managed websites.
Under affordability procedures, our operator may impose a deposit threshold across all Jumpman Gaming websites over a 4 week period. Thresholds and timeframes may change. Existing player-set limits remain, and the most restrictive applies. Concerns about gambling control or harm may lead to financial limits, cool-offs, removal of cashier access or gameplay, or suspension or permanent removal of network access.
Set our Reality Check through the responsible gambling page. Its timer starts with your first wager and shows on-screen reminders of elapsed session time at your requested intervals. You can continue playing, view transaction history or log out when a reminder appears.
Take a Break is part of our responsible gambling tools. You can also contact support and request a break of 24 hours, 48 hours, 72 hours, one week, two weeks, three weeks, one month or another period up to 6 weeks. This restriction applies only to the requested brand. Gameplay becomes available automatically when it ends.
You can request self-exclusion through our online tools or support, stating the duration you want. It lasts for a minimum of 6 months across all Jumpman Gaming websites, rather than a single site, and is applied across your accounts within 24 hours. We cannot lift the access block during exclusion. Afterwards, your account remains inaccessible unless you request reopening by email, followed by a one-day cooling-off period.
On self-exclusion, we return remaining Real Money subject to necessary verification. You cannot access or register on our operator's sites during exclusion. Breaching the restriction, including within the first 24 hours, permits termination of new Jumpman Gaming accounts and forfeiture of winnings. We take steps to remove your details from marketing databases within two days of notification and reasonable steps to stop marketing as soon as practicable.
GAMSTOP is a free service for self-exclusion from online gambling companies licensed in Great Britain. Our operator, Jumpman Gaming, is integrated with it, and the service is available to UK customers. If you have an active registration, you are not permitted to use our casino. Blocking depends on matching the details you supplied to GAMSTOP. If you register later, reasonable steps are taken to block access to existing accounts and new registrations. Discovered breaches can lead to termination of Jumpman Gaming accounts and forfeiture of winnings.
Our Contact Us button launches a web form sent directly to our support team. You can also email [email protected]. We aim to reply to customer emails within 2 business days, and our live chat operates 9am to 4pm Monday to Friday. Sending follow-up emails or multiple email chains for the same query can cause delays.
Dove Casino is owned by Jupiter Gaming and operated by Jumpman Gaming Limited, which is registered in Alderney under registration number 1858. Jumpman Gaming Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39175. Registering creates a contract with Jumpman Gaming Limited. Jumpman Gaming Limited holds customer funds in a client bank account separated from company funds, and customer balances are not protected in the event of insolvency.
Our casino is for players aged 18+, and we may request proof of age at any stage.